Frequently Asked Questions

Call the City of Douglas Natural Gas Department at (912) 389-3427 and give us your name, address, and telephone number. We will then check our system and send a technician to your address to determine if natural gas service is available.

Call the Natural Gas Department at (912) 389-3427. We will send out a technician to re-read your gas meter. We will then print out your gas bill history to see if your usage has been at a consistent level over the past several years. We also offer an energy study of your home to see how you can heat more effectively.

Yes! Calling before you dig keeps you out of trouble with the law and with your neighbor by preventing the possibility of causing a power outage when you hit a buried utility line. Georgia law requires that anyone digging in Georgia contact the Georgia Utilities Protection Center at (800) 282-7400 three days before construction begins. The UPC can also be reached by dialing 8-1-1 or by visiting their website.