On Monday, April 17, and Tuesday, April 18, 2023, the City of Douglas/ESG Operations Water Department will conduct annual tank maintenance at the elevated storage tank on Industrial Blvd. Maintenance is performed annually to check the structural integrity of the tank, drain and pressure wash the interior of the tank and allows maintenance crews to correct any repairs, as needed. Each City of Douglas water tank undergoes this process every four years.
When routine maintenance is performed, citizens may experience discolored water. Customers are advised to use precaution when washing clothes as it may discolor clothing. The Water Department has “rust-out” available, free of charge, to any customer who has washed clothing and clothing was discolored. Please call ahead to pick up the requested packets of “rust-out” for clothing at the Douglas Utilities building (100 Public Works Drive) located at the Municipal Services Complex, 360 Georgia 206 Connector NW.
To report discolored water, please call the Customer Care Center at (912)384-3302 or dial 3-1-1 or the Water Department at (912)389-3447.
