During the month of October, the City of Douglas will be offering several promotions for their customers. The week of October 6-12 will be Fire Prevention week, Natural Gas week, and Public Power week. This week will be filled with activities designed to educate and show appreciation for City of Douglas customers.
The new Customer Care Center will hold its ribbon cutting at City Hall on Friday, October 11 at 11:00am. The Customer Care Center along with other departments will hold a customer appreciation cookout on Friday, October 11, from 11:00am-2pm at City Hall. The Customer Care Center will serve as the communication link to provide timely and consistent handling of customer needs through a friendly, motivated City employee. This 24 hour a day, 7 day a week operation will be able to handle customer service any time regardless of the hour or date by calling the 311 number. Customers are encouraged to stop by City Hall to sign up for prizes that will be given away on Friday, October 11th. For more information about the Customer Care Center, please dial 311 or call 384-3302.
Douglas’s Fire Department is teaming up with NFPA during Fire Prevention Week, October 6-12, 2013, to urge residents to “Prevent Kitchen Fires!” This year’s theme focuses on the importance of fire safety in the kitchen. There will be fire education programs offered for teens, a poster contest for third grade students, elementary schools (grades 1-3) will be able to schedule tours of the fire department, and fire prevention presentations in the schools, businesses, daycares and other places of business. Customers can register at City Hall for a drawing that will be held on Friday, October 11 for smoke detectors and fire extinguishers. Through these educational, family-oriented activities, residents can learn more about the importance of fire escape planning and practice, as well as the power of prevention. For more information about fire prevention week, call 912-384-4815 or visit www.cityofdouglas.com/fire.
The Natural Gas department will be promoting Natural Gas Month throughout the month of October. In preparation for the cooler months, customers can call and schedule FREE pilot lighting. Customers are encouraged to stop by the Natural Gas Department and register for prizes that will be given away at the end of the month. For more information about Natural Gas month, please call 912-389-3427 or visit www.cityofdouglas.com/gas.
