Water & Wastewater

The City of Douglas contracts with ESG Operations, Inc. to provide services for the Water,Image of Water Dept - Water Tank Maintenance 8-20-2021 (1) Wastewater & Stormwater Division.  The responsibilities of this division include: maintaining 18 wastewater lift stations, four half-million gallon elevated tanks, and six wells.  Other responsibilities include:

  • Pumping an average of 3.6 million gallons of water per day
  • Serving an estimated 6,850 households
  • Treating up to 4.5 million gallons of wastewater per day

Report a Problem? 

Our "One Click to City Hall" request tracker offers customers the ability to submit concerns and work orders to the City of Douglas.

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  1. Water & Wastewater

    Physical Address
    100 Public Works Drive
    Douglas, GA 31533

    Phone: : (912) 389-3447
    Fax: : (912) 389-3424

  2. Kevin Davis

    Program Manager
    Phone: (912) 389-3447


IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER - Oak Park Subdivision WSID GA 0690079 Failed to Comply with a Testing Procedure

Prior to the city purchasing the Oak Park Water System, the water system in the Oak Park Subdivision failed to comply with a required testing procedure. Even though this was not an emergency, as our customers, you have a right to know what happened and what we did to correct the situation.

*We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not our drinking water meets health standards. During 1/1/2020 -12/31/2020, we did not complete all monitoring or testing for nitrate/nitrite, and therefore cannot be sure of the quality of your drinking water during that time. * 

Any samples we collect must be sent to and analyzed by a certified laboratory within a specified amount of time. We failed to collect a sample for that specific location, within the allotted time frame, which was 1/1/2020-12/31/2020.

What should I do?

There is nothing you need to do at this time. You may continue to drink the water. If a situation arises where the water is no longer safe to drink, you will be notified within 24 hours.

What is being done?

On 6/23/21 we collected a new sample of our finished water in order to have it analyzed for Nitrate/Nitrite. We sent the sample to the certified lab via courier to ensure that the sample arrived within the allowed holding time. The sample was analyzed and Nitrate/Nitrite was found to have a level of 0.2mg/L. The maximum contaminant level (MCL) allowed by the state is 10mg/L.

For more information, please contact Mike Hudson Utilities Director at 912-389-3444 or at mailing address 100 Public Works Drive Douglas, GA 31533

*Please share this information with all the other people who drink this water, especially those who may not have received this notice directly.

This notice is being sent to you by the City of Douglas Oak Park Subdivision. State Water System ID#: GA0690079

Date Posted on Website: 11-29-2022

Other Resources

Call Before You Dig

Before you start digging, call (800) 282-7411 to find out the location of nearby power lines. View the Call Before You Dig brochure for more information. 

Watershed Protection Plan

The purpose of the Watershed Protection Plan is to develop and implement outreach efforts to educate and inform the public about watershed, water quality, conservation, and preservation related to stormwater.

Goals of the plan include:

  • To build awareness of watershed issues in general
  • To change behaviors that negatively effect the watershed
  • To encourage behaviors that protect, preserve, and restore the watershed
  • To inform citizens about activities that impact the watershed
A Citizen's Guide to Stormwater Drainage
"Only Rain Down the Drain" Door Hanger

Plans are underway to organize some community stream cleanup dates and storm drain stenciling, which will be announced at a later date. For more information, please call the City of Douglas Water/Wastewater Department at (912) 389-3447.

Staff Directory

View the Water/Wastewater Department's staff directory.