Douglas Utilities

The Douglas Utilities Department consists of Electric, Gas, Water/Wastewater, and Public Works Divisions.  Water/Wastewater and Public Works are contracted out to ESG Operations, Inc. for day to day operations.

Electric Division

Link to the Electric Division

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Link to the UtilityHawk Portal

Link to the My Usage Pay As You Go Program

Link to the Online Payment Center

Natural Gas Division

Link to the Natural Gas Division

Public Works Division

Link to the Public Works Division

Water and Wastewater Division

Link to the Water and Wastewater Division

811 - Know what’s below. Call before you dig.

Know What’s Below...Call Before You Dig!

Before you start digging, call (800) 282-7411 to find out the location of nearby power lines. View the Call Before You Dig brochure (PDF) for more information.

Report a Problem?

Our "One Click to City Hall" request tracker offers customers the ability to submit concerns and work orders to the City of Douglas.

Submit Work Order

Staff Directory

Staff Directory